Support and Appeals
Use this flow for anything support-related:
- report bugs
- report users
- appeal punishments
- submit content
- ask general support questions
Primary Method: Discord Tickets
Open a ticket in the Discord #tickets channel and choose the correct category.
This is the fastest path because staff can request follow-up details directly.
If You Cannot Open a Ticket
If you are muted or banned from the Discord server and cannot access tickets, use this fallback form:
Tips for Faster Handling
- Include exact usernames/UUIDs when possible.
- Include timestamps and timezone.
- Attach screenshots or clips when relevant.
- For bug reports, include steps to reproduce and what you expected to happen.